Route 25

Privacy Policy

Last updated: Dec 8, 2025

1. Introduction

Route 25, operated by rakTech LLC (“Route 25”, “we”, “us”, or “our”), is a Pokémon TCG-focused social network that lets users log pulls, track collections, and facilitate trades (“Service”). This Privacy Policy explains how we collect, use, and protect information when you use our website and app.

By using Route 25, you agree to the collection and use of information in accordance with this policy. Route 25 is not affiliated with, endorsed by, or associated with The Pokémon Company, Nintendo, Game Freak, or Creatures Inc.

2. Information We Collect

2.1 Information You Provide

We may collect information you provide directly, such as:

  • Contact information (e.g., email address) when you join the waitlist or contact us.
  • Account information when you create or sign in to an account, such as display name, avatar, and login provider details (e.g., “Sign in with Apple” or Google).
  • Collection and trade data, including logged pulls, card details, trade offers, and trade history.
  • Images you upload, such as photos of cards for documentation or trade purposes.
  • Any messages or content you submit through the app.

2.2 Information Collected Automatically

When you use the Service, we and our service providers may automatically collect certain information, such as:

  • Device information (for example, device model, operating system version, language, and app version).
  • Usage information (such as screens viewed, features used, and interactions within the app).
  • Approximate location information, if enabled at the device or app level.
  • Log data in the event of errors or crashes, including technical details to help diagnose issues.

2.3 Cookies and Similar Technologies

Our website may use cookies or similar technologies to remember preferences, understand traffic, or support features such as analytics. You can control cookies through your browser settings. Disabling cookies may affect certain website features.

3. How We Use Information

We may use the information we collect for purposes such as:

  • Providing, operating, and improving the Service.
  • Enabling features such as collection tracking, trade facilitation, and in-app communication.
  • Sending you important notifications, such as changes to the Service, updates, or security alerts.
  • Sending you emails related to the waitlist, launch updates, and relevant news about Route 25, when you have provided your email for those purposes.
  • Monitoring usage and trends to improve performance and user experience.
  • Detecting, preventing, and addressing technical or security issues.
  • Complying with legal obligations and enforcing our Terms of Service.

4. Legal Bases (Where Applicable)

In some regions, our processing of your information may be subject to legal bases under applicable data protection laws. Depending on your location, we may rely on one or more of the following bases:

  • Your consent (for example, when you join the waitlist or opt in to receive communications).
  • Performance of a contract (for example, when we provide features you have requested).
  • Legitimate interests (for example, improving the Service, preventing abuse, or securing the Service).
  • Compliance with legal obligations.

5. Your Information

We do not sell your personal information. We may share information in the following limited ways:

  • Service providers: We may share information with third-party companies that help us operate the Service, such as hosting providers, analytics providers, email delivery services (for example, for the waitlist), or customer support tools. These providers are authorized to use your information only as necessary to perform services on our behalf.
  • Legal and safety: We may disclose information if we believe it is reasonably necessary to comply with a law, regulation, legal process, or government request; to protect the safety, rights, or property of Route 25, our users, or others; or to enforce our Terms of Service.
  • Business transfers: If Route 25 is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction, subject to continued protection consistent with this policy.

6. Data Retention

We retain information for as long as reasonably necessary to provide the Service, fulfill the purposes described in this policy, resolve disputes, enforce our agreements, and comply with legal obligations. The exact retention period may vary depending on the type of data and how you use the Service.

If you wish to request deletion of your account or data, you can contact us using the information in the “Contact” section below. Some data may need to be retained for legal or legitimate business reasons.

7. Security

We use commercially reasonable methods to help protect your information, including appropriate technical and organizational measures. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Links to Other Sites

The Service may contain links to external websites or services that are not operated by us. If you click a third-party link, you will be directed to that site. We are not responsible for the content, privacy practices, or policies of any third-party websites or services and encourage you to review their privacy policies.

9. Children’s Privacy

The Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete that information. If you believe a child under 13 has provided us with personal information, please contact us.

10. Intellectual Property Disclaimer

All text, images, and other materials related to the Pokémon Trading Card Game, including card images, trademarks, and logos, are the property of their respective rights holders, including The Pokémon Company.

Route 25 is an independent application and is not produced, endorsed, supported, or affiliated with The Pokémon Company International. Any references to Pokémon content are used for informational or descriptive purposes only.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Changes take effect when they are posted on this page. We encourage you to review this policy periodically.

12. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

hello@route25.app